Return Management System - Friday 03 September 2010 (03-09-2010)

 
RMA Request Form
1. Specify the type of RMA you wish to request
Requested RMA Type *       Collect, Repair & Return - Your item will be be collected by our courier, repaired and returned to you.
Onsite Exchange - We will ship you a replacement unit to be swapped at the door for your defective unit.
2. Enter your product details
Company Name *     
Contact Name *
Address *
City *
Please enter your model details including model, serial number and a description of the fault.
Model Number *
Serial Number (on the back of the unit) *
Fault Description (Be as descriptive as possible) *
Your Reference Number (if required)
Purchased From (Vendor) *
RM Reference Number
3. Enter your address information
Please enter your address. You may enter a postcode and click the 'Lookup' button to pick your address.
Company/School *  
Contact *
Address *
City *
Post/ZIP Code *
   
Country *  
Phone *
Email  *
4. Select any return conditions
Please tick a box if the statement applies to your return.
5. Specify your requested collection date
Select an option below for delivery. Your requested collection date may not always be possible if you live in a remote area of the UK.
Additional Collection/Delivery Instructions
The courier will call between 9am and 5pm. You will need to ensure that somebody is there and that the goods are packaged properly.
6. Confirm your request for an RMA
Please note that it may take is us up to 24 hours to verify your request for an RMA number. Please do not attempt to return your product without an RMA number.
   

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